This Privacy Policy explains how Shanghai Heat Transfer Equipment Co., Ltd. (SHPHE) collects, uses, stores, and protects your personal information when you visit www.china-heattransfer.com (the "Website") or contact us through our inquiry forms. We are committed to handling your data responsibly and transparently.
Shanghai Heat Transfer Equipment Co., Ltd. (referred to as "SHPHE", "we", "us", or "our") is a plate heat exchanger manufacturer and solution provider headquartered at:
Address: No. 99, Shanning Road, Jinshan, 201508, Shanghai, China
Email: info@shphe.com
Phone / WhatsApp: +86 152 0181 8405
Website: www.china-heattransfer.com
We collect two categories of information:
A. Information you provide directly
When you submit an inquiry form, request a catalogue, or contact us, you may provide:
B. Information collected automatically
When you browse the Website, we and our third-party analytics providers automatically collect:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Responding to your product inquiry or quote request | Name, email, phone, company, inquiry details | Performance of a (pre-)contract / Legitimate interest |
| Sending requested product catalogues or technical documents | Name, email, company | Performance of a contract / Consent |
| Following up on business inquiries by our sales team | Name, email, phone, company, country | Legitimate interest (B2B sales communication) |
| Improving website performance and user experience | Anonymised analytics data (via Google Analytics) | Legitimate interest / Consent (via cookie banner) |
| Understanding traffic sources and marketing effectiveness | Anonymised analytics and tracking data | Legitimate interest / Consent (via cookie banner) |
| Complying with legal obligations | Any data required by applicable law | Legal obligation |
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
Our Website uses cookies and similar technologies. A cookie is a small text file stored on your device that helps us recognise you and improve your experience.
| Cookie Type | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Enable core website functionality (e.g. cookie consent preferences) | Cookie consent state |
| Analytics | Measure traffic, page performance, and user behaviour in aggregate | Google Analytics (_ga, _gid, _gat) |
| Marketing / Tracking | Track ad campaign effectiveness and website visits from marketing channels | Google Tag Manager container tags, advertising pixels |
You can manage or withdraw cookie consent at any time by clicking the "Adjust" option in the cookie banner at the bottom of the Website. You may also control cookies through your browser settings; however, disabling certain cookies may affect Website functionality.
For more information on Google Analytics and how to opt out, visit: https://tools.google.com/dlpage/gaoptout
SHPHE does not sell, rent, or trade your personal information to third parties.
We may share your data only in the following limited circumstances:
SHPHE is headquartered in Shanghai, China, and our Website serves visitors from around the world. When you submit information through our Website, your data may be transferred to and processed in China or in other countries where our technology service providers operate (for example, Google Analytics servers located in the United States or European Union).
We take appropriate steps to ensure that such transfers comply with applicable data protection requirements, including relying on standard contractual clauses or equivalent safeguards where required.
We retain your personal information only for as long as necessary to fulfil the purposes described in this Policy:
After the applicable retention period, data is securely deleted or anonymised.
Depending on your country of residence, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at info@shphe.com. We will respond within 30 days. We may need to verify your identity before processing your request.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While we take reasonable precautions, no internet transmission or electronic storage is 100% secure. We encourage you to use caution when sharing sensitive information online.
Our Website is a business-to-business (B2B) platform intended for industrial and commercial users. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us at info@shphe.com and we will promptly delete it.
Our Website may contain links to third-party websites (e.g. YouTube, LinkedIn, Facebook). This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit, as we have no control over their content or data practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.
Continued use of the Website after any changes constitutes your acknowledgement of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Shanghai Heat Transfer Equipment Co., Ltd. (SHPHE)
No. 99, Shanning Road, Jinshan, 201508, Shanghai, China
Email: info@shphe.com
Phone / WhatsApp: +86 152 0181 8405
Website: www.china-heattransfer.com
© 2005–2026 Shanghai Heat Transfer Equipment Co., Ltd. All rights reserved.